Privacy Policy
Last Updated: May 2026
Welcome to Nobojon Official Website. This Privacy Policy explains how Nobojon collects, uses, protects, and manages customer information when visitors use our website, purchase baby products, or interact with our services.
Nobojon is a Bangladesh-based parenting and baby products ecommerce platform. We are committed to protecting customer privacy, improving data transparency, and maintaining responsible ecommerce practices for families across Bangladesh.
This Privacy Policy explains:
- what information we collect
- how we use customer information
- how we protect customer data
- how cookies and analytics work
- customer privacy rights
- third-party services we use
For additional information, customers may also visit:
Our Commitment to Customer Privacy
At Nobojon, customer trust is important to us. We work carefully to protect personal information and maintain transparent privacy practices for customers who shop for baby products and parenting essentials through our platform.
We only collect information that helps us:
- process orders
- improve customer experience
- provide customer support
- manage deliveries
- improve website functionality
- maintain website security
We do not intentionally misuse customer information or sell personal data to unauthorized third parties.
Our Privacy Principles
Nobojon focuses on:
- responsible data handling
- transparent communication
- customer privacy protection
- secure ecommerce practices
- safe website experiences
We continuously work to improve data protection and customer trust.
Information We Collect
Nobojon may collect personal and technical information when customers use our website, place orders, contact support, or interact with our services.
The information we collect helps us provide better customer service and improve ecommerce operations.
Personal Information
We may collect:
- customer names
- phone numbers
- email addresses
- delivery addresses
- billing information
- order history
This information helps us process orders and communicate with customers effectively.
Technical and Device Information
We may also collect:
- browser type
- device information
- IP address
- website usage behavior
- referral sources
- cookie-related information
This information helps us improve website performance, security, and user experience.
How We Use Customer Information
Nobojon uses customer information to operate the website, improve services, and provide a better shopping experience for families across Bangladesh.
We only use customer data for legitimate ecommerce and operational purposes.
Order Processing and Delivery
Customer information helps us:
- process orders
- confirm purchases
- arrange deliveries
- provide delivery updates
- handle returns or refunds
Accurate information helps reduce delivery problems and improve customer satisfaction.
Customer Support and Communication
We may use customer information to:
- answer support requests
- respond to inquiries
- provide order updates
- share important service notifications
Customers may also receive communication related to account activity or ecommerce services.
Website Improvement and Analytics
Technical information may help us:
- improve website performance
- analyze customer behavior
- improve shopping experience
- detect technical problems
- improve ecommerce functionality
Analytics tools help us understand how customers use the website.
Cookies and Tracking Technologies
Nobojon uses cookies and similar tracking technologies to improve website functionality, customer experience, analytics, and marketing performance.
Cookies are small files stored on customer devices that help websites remember preferences and improve browsing experiences.
How Cookies Help Our Website
Cookies may help us:
- remember customer preferences
- improve website speed
- analyze website traffic
- improve ecommerce functionality
- personalize customer experience
Customers can manage cookie settings through their web browser preferences.
Analytics and Advertising Tools
Nobojon may use tools such as:
- Google Analytics
- Meta Pixel
- ecommerce analytics tools
- remarketing technologies
These tools help us understand customer behavior and improve website performance.
Customers can learn more about Google Analytics here:
How We Share Customer Information
Nobojon does not sell customer information to unauthorized third parties. However, some customer information may be shared with trusted service providers that help us operate our ecommerce platform and deliver services efficiently.
We work carefully to share only the information necessary for operational purposes.
Third-Party Service Providers
Customer information may be shared with:
- payment gateway providers
- courier and logistics companies
- analytics service providers
- customer support tools
- website hosting providers
These services help us process orders, manage deliveries, and improve website functionality.
Courier and Delivery Partners
Delivery-related information may be shared with trusted courier partners to complete deliveries across Bangladesh.
Customers may also track courier services through:
Payment Information and Security
Nobojon works carefully to maintain secure ecommerce practices for customer transactions and online payments. Payment-related information is handled through trusted payment gateway providers and ecommerce systems.
We aim to reduce risks related to unauthorized access, fraud, or payment misuse.
Payment Security Practices
We work to:
- use secure payment systems
- reduce unauthorized access risks
- maintain secure ecommerce operations
- protect customer transaction information
Customers should also protect their personal devices and account information when shopping online.
Customer Privacy Rights
Nobojon believes customers should have transparency and control regarding their personal information. Customers may contact us regarding privacy-related questions or requests.
We work to respond to customer requests responsibly and reasonably whenever possible.
Customer Rights May Include
Customers may request:
- access to personal information
- correction of inaccurate information
- removal of customer data
- marketing communication preferences
- unsubscribe requests
Some requests may require identity verification for security purposes.
Marketing Communication and Promotional Messages
Nobojon may occasionally send promotional messages, product updates, parenting-related content, or ecommerce offers to customers who interact with our platform.
We try to keep communication relevant, useful, and respectful.
Opting Out of Marketing Messages
Customers may:
- unsubscribe from marketing emails
- request promotional communication removal
- contact customer support regarding communication preferences
We respect customer communication choices and privacy preferences.
Data Retention and Information Storage
Nobojon may store customer information for a reasonable period to support ecommerce operations, customer service, legal compliance, fraud prevention, and order management activities.
We work to maintain responsible data handling practices and reduce unnecessary data retention whenever possible.
Why We Store Information
Information may be stored for:
- order management
- customer support
- legal obligations
- fraud prevention
- operational analysis
- ecommerce reporting
We aim to handle customer data responsibly and securely.
Third-Party Links and External Websites
The Nobojon website may contain links to external websites, courier services, payment providers, or third-party platforms. These external websites operate independently and may have separate privacy practices.
We encourage customers to review the privacy policies of third-party websites before sharing personal information.
External Website Responsibility
Nobojon is not directly responsible for:
- third-party privacy practices
- external website content
- external security systems
- third-party service interruptions
Customers should use external services carefully and responsibly.
Children’s Privacy and Parenting Responsibility
Nobojon provides products and services designed for parents, families, and caregivers. Our website is not intended for unsupervised use by children.
Parents and guardians remain responsible for supervising children when using websites, devices, or online services.
Child Safety Awareness
Parents and caregivers should:
- supervise children online
- protect account information
- monitor online activity
- avoid sharing sensitive information publicly
We encourage safe and responsible internet usage for families.
Website Security and Data Protection
Nobojon works carefully to maintain reasonable security practices that help protect customer information from unauthorized access, misuse, or operational risks.
Although no online system can guarantee complete security, we continuously work to improve website safety and ecommerce protection measures.
Security Measures We Use
We may use:
- secure website technologies
- restricted data access
- monitoring systems
- ecommerce security practices
- operational safeguards
Customers should also maintain secure passwords and safe browsing practices.
Governing Law and Legal Compliance
This Privacy Policy is governed by the laws of Bangladesh. Any privacy-related matters connected to the Nobojon website or ecommerce services will follow the applicable laws and legal jurisdiction of Bangladesh.
By using the Nobojon website, customers agree to follow applicable privacy and ecommerce regulations.
Legal Compliance Responsibilities
Customers agree that:
- Bangladesh law applies to website use
- privacy matters follow local regulations
- ecommerce activities comply with applicable laws
This helps maintain transparency and responsible business practices.
Updates to This Privacy Policy
Nobojon may update this Privacy Policy from time to time to improve transparency, customer protection, operational processes, or legal compliance.
Updated versions will always be published on this page together with the revised update date.
Continued Website Use After Updates
By continuing to use the Nobojon website after policy updates are published, customers agree to follow the revised Privacy Policy.
We encourage customers to review this page regularly for updates.
Contact Information and Customer Support
Customers who have questions regarding this Privacy Policy, customer data, ecommerce services, or privacy-related concerns may contact Nobojon directly using the information below.
We aim to provide transparent communication and responsible customer support for families across Bangladesh.
Business Information
Business Name: Nobojon
Website: Nobojon Official Website
Customer Support Information
Email: support@nobojon.com
Phone: +8801886-131238
Support Hours: Saturday – Thursday | 10:00 AM – 8:00 PM
Frequently Asked Questions (FAQs)
Does Nobojon collect customer information?
Yes. Nobojon collects necessary customer information to process orders, manage deliveries, improve services, and support ecommerce operations.
Does Nobojon share customer information with other companies?
Nobojon may share limited information with trusted service providers such as courier companies, payment gateways, and analytics tools when necessary for operational purposes.
Does Nobojon use cookies?
Yes. Nobojon uses cookies and analytics technologies to improve website functionality, customer experience, and ecommerce performance.
Can customers request removal of their information?
Customers may contact Nobojon regarding data access, correction, or removal requests according to applicable operational and legal requirements.
Is customer payment information secure?
Nobojon works with trusted payment systems and secure ecommerce practices to help protect customer transaction information.